Resources
Get the resources you need to support your members and empower your team—all in one place. From device setup videos and manuals to our blogs and webinars, we make it easy to stay informed and equipped.
Blog Content
Get the latest on LTSS management, technology updates, fall prevention, and more.
Understanding Medicare: A Guide for Case Managers
Navigating Medicare options can be overwhelming for both case managers and the individuals they support. Understanding the basics of...
Celebrating Care Managers: Honoring This Year’s Heroes
November is a month to reflect, give thanks, and celebrate the incredible people who make a difference every day. At MedScope, we’re proud...
Staying a Step Ahead: How Case Managers Can Reduce Member Risks This Fall
As the weather cools and the days grow shorter, the risks faced by aging and vulnerable members often rise. From slippery leaves and...
Frequently Asked Questions
What types of devices do you offer?
We offer both Mobile (go-anywhere) and In-Home device options. Click here to view our Device Selection Guide.
How do I submit a referral?
Referrals can be submitted through our Partner Portal, by emailing referrals@medscope.org or by Fax (Attn: “Intake”) at 610.896.7233. Please include “New Referral” in the subject line so our team can prioritize it.
Can members travel with their PERS device?
Is training available?
Yes! We offer weekly educational webinars every Tuesday and Thursday. Click here to register.
Are PERS devices waterproof?
What is fall detection?
Where can I view all my member data in one place?
Through our new Partner Portal, you can create and track referrals and view detailed member data such as button presses, fall detections, low batteries, and more. Click here to get started.
Do you have interpreters for members who don’t speak English?
How long do batteries last on mobile devices?
Does MedScope offer a Friends and Family Program?
Download our Guide to Fall Prevention with tips for safer living
Device Support & Getting Started
Find manuals, videos, and more for easy device support.
Getting Started
Send us your completed Service Authorization, demographic information and preferred device type using any of our easy methods.
