Care management agencies and Managed Care Organizations (MCOs) face the challenge of efficiently managing Personal Emergency Response System (PERS) referrals and ongoing member support. CareManager360, a proprietary platform developed by MedScope, simplifies this process, offering a seamless, all-in-one solution for managing member populations and optimizing care workflows.
A Smarter Way to Manage PERS Referrals
CareManager360 revolutionizes the referral workflow, eliminating inefficiencies and providing a streamlined experience from start to finish. With its intuitive interface, care managers can:
- Add New Referrals effortlessly, ensuring prompt enrollment of members.
- Check Referral Status in real-time, tracking progress and required actions.
- Monitor Installation Updates to stay informed about deployment phases.
Comprehensive Member Management Tools
Beyond referrals, CareManager360 offers robust capabilities for monitoring and managing active members:
- View Active Members at a glance, providing instant visibility into member status.
- Agency-Level Dashboard with key metrics, including button presses and dispatch trends.
- HIPAA-Compliant Data Management, ensuring secure handling of member health information.
Actionable Insights and Data-Driven Decisions
One of CareManager360’s key strengths is its ability to provide deep insights into member engagement and PERS utilization. The platform generates valuable data to help care managers make proactive decisions, including:
- Trends in Member Activity: Identify patterns in button presses, device activations, and emergency dispatches.
- 7-Day No Signal Alerts: Receive early warnings when a device has gone inactive, allowing timely intervention.
- Low Battery Notifications: Ensure that members’ devices remain functional by monitoring battery levels.
- Monthly Utilization Reports: Track member participation and overall program engagement to assess effectiveness.
Enhanced Care Coordination & Efficiency
By integrating CareManager360 into their workflows, care teams can enhance communication, improve efficiency, and reduce administrative burdens. The platform’s streamlined approach enables care managers to:
- Improve Member Outcomes: Faster processing of referrals ensures that members receive their PERS devices promptly.
- Optimize Staff Productivity: Automated tracking and reporting reduce manual data entry, allowing care teams to focus on delivering quality care.
- Enhance Compliance & Security: With HIPAA-compliant protocols, CareManager360 ensures that all member data remains protected.
Why Choose CareManager360?
CareManager360 empowers care teams by offering an efficient, data-driven approach to PERS management. By integrating advanced reporting and tracking features, the platform enables care managers to make informed decisions and provide better member support.
As a proprietary solution from MedScope, CareManager360 is uniquely designed to support the needs of care managers, ensuring that PERS referrals, installations, and monitoring are handled with precision and ease.
Experience the Future of Care Management with MedScope
MedScope has been a leader in personal emergency response systems and healthcare technology, developing solutions that enhance safety, efficiency, and care coordination.
Discover how CareManager360 can transform your approach to care management—schedule your demo today!