As a case manager, ensuring the safety and well-being of your clients is a top priority. Many of the individuals you support, including older adults and those with chronic conditions, are at risk of falls. MedScope’s personal emergency response systems (PERS) with automatic fall detection offer an added layer of security, ensuring that help is always within reach—even when your client may be unable to press a button. 

Understanding how fall detection works will help you educate clients and their families on the benefits of this technology and determine whether it’s a necessary feature for their care plan. 

How Does Fall Detection Work? 

Fall detection technology is designed to recognize sudden movements that indicate a fall and automatically send an alert for help. This feature can be life-saving for clients who are at risk of falling and may not always be able to manually press their help button. 

Fall detection relies on three key components:

1. Precision Sensors

MedScope’s fall detection devices use built-in triaxial accelerometers—sensors that measure movement in three directions: 

  • X-axis: Across the waist 
  • Y-axis: From head to toe 
  • Z-axis: From back to front 

These sensors track motion patterns and sudden changes, helping to determine if a fall has occurred. 

2. Fall Detection Algorithm

The device uses an advanced algorithm that analyzes multiple factors, including: 

  • Body position 
  • Physical activity levels 
  • Acceleration and impact 

If the device detects an abrupt drop followed by a lack of movement, it automatically triggers a call to MedScope’s 24/7 monitoring center, even if the client is unable to press the help button. However, if they can, it is always recommended that they manually activate the alert to ensure the fastest response. 

3. Emergency Response Activation

Once a fall is detected, a trained response specialist at MedScope’s monitoring center connects with the client through the two-way speaker on their device. If the client confirms they need assistance—or does not respond—emergency services are dispatched immediately to their location. 

Who Can Benefit from Fall Detection? 

While older adults are most commonly associated with fall risks, many other individuals can benefit from PERS with automatic fall detection. As a case manager, you may want to recommend this feature for: 

  • Clients living alone – Increases safety for individuals without immediate assistance nearby. 
  • Clients with chronic conditions – Conditions like Parkinson’s disease, multiple sclerosis, seizure disorders, diabetes, and congestive heart failure can increase fall risk. 
  • Clients on medications that cause dizziness or drowsiness – Certain prescriptions can contribute to falls, making an automatic response system crucial. 
  • Clients with mobility or balance issues – Inner ear disorders, muscle weakness, or neurological conditions can make falls more likely. 

By identifying clients who are at higher risk, you can help them make an informed decision about adding fall detection to their PERS. 

Common Fall Detection Questions 

Can Fall Detection Trigger a False Alarm? 

Yes, fall detection can occasionally be activated by movements that mimic a fall, such as dropping the device or abrupt arm motions. However, MedScope’s fall detection technology minimizes false alarms by evaluating movement patterns before triggering an alert. If a false alarm does occur, the client can simply tell the response specialist that no help is needed. 

Does Fall Detection Work 100% of the Time? 

While fall detection is highly advanced, no technology is infallible. Some slow falls—such as sliding off a chair—may not always trigger the sensors. That’s why it’s important for clients to press their help button if they are able to do so. 

How Will Emergency Responders Know Where to Go? 

For clients using GPS-enabled mobile PERS devices, MedScope’s monitoring center can pinpoint their location and direct emergency services accordingly. 

What Types of Fall Detection Devices Are Available? 

MedScope offers various fall detection solutions tailored to different lifestyles: 

  • In-home fall detection – A wearable pendant that connects to a home-based system via landline or cellular service. 
  • Mobile fall detection – A lightweight, GPS-enabled device that provides protection both at home and on the go.
Helping Your Clients Stay Safe with MedScope 

As a case manager, your role in recommending and educating clients about fall detection can make a significant difference in their safety and independence. MedScope’s PERS with fall detection provides a critical safety net, giving your clients and their families peace of mind. 

To learn more about fall detection and how MedScope’s solutions can benefit your clients, contact us today or explore our medical alert systems to find the best fit for their needs.