Device Support
Our devices are designed to be easy to use right out of the box—plug them in, charge them, and test the button. If you need any additional support, our team is here to help!
Wrist Wearable PERS
Designed with the wearer in mind, the MGMini Lite is our lightest, smallest, and most comfortable device, providing discreet protection. Half the weight of other typical PERS devices, this device offers fall detection capabilities, keeping you covered at-home or on-the-go!
Getting Started With Your Device
Step 1 |
Plug in charging cradle and place device on cradle to charge |
Step 1
Plug in charging cradle and place device on cradle to charge
Step 2
Press the Help button to test the device
Step 2 |
Press Help button to test device |
Mobile PERS
(Necklace or Belt Clip)
Whether indoors or out, at home or away, this “go anywhere” device with enhanced GPS and Fall Detection can summon help to your location anywhere in the United States. Pressing the alert button on this small, lightweight, device activates clear, two-way voice communication with our 24/7 monitoring center. The self-contained, 1.3 oz. device is worn as a pendant or clipped to a belt.
Getting Started With Your Device
Step 1
Plug in charging cradle and place device on cradle to charge
Step 2
Press the Help button to test the device
Step 1 |
Plug in charging cradle and place device on cradle to charge |
Step 2 |
Press Help button to test device |
Home PERS
(With Wearable Help Button)
Our home-based PERS devices connect using a cellular connection or a traditional landline phone jack and electrical outlet. Pressing the pendant or wristband alert button initiates an emergency call to our 24/7/365 monitoring center. Our 9-1-1 certified response operators establish two-way voice communication, then assess the emergency and notify appropriate responders.
MGHome Cellular Video
MGHome Landline Video
Getting Started With Your Device
Step 1
Plug in charging cradle and place device on cradle to charge
Step 2
Press the Help button to test the device
Step 1 |
Plug in charging cradle and place device on cradle to charge |
Step 2 |
Press Help button to test device |
Need Additional Support?
Fax (Attn: “Intake”)
610.896.7233
Technical questions?
customerservice@medscope.org
Call (Prompt #1)
800.645.2060